I’m working from home today in order to take delivery of some new bedroom furniture. Woot woot!! It’s been a long time in coming, but I think I have finally gotten into a “nesting” groove with my house. Like so many other things in my life, I tend to look too much at the big picture, get overwhelmed, and get frustrated. This tends to get worse with the house because it is a large place for one person, and the big yard and pool only make that worse. This year, I have resolved to focus on one room, or one outdoor project, at a time. I decided to start with the bedroom because it ends up being where I spend the bulk of my time. As a result, the guest bedroom also gets an upgrade.
It’s worth mentioning that this was all set in motion by one of the best customer service experiences of my life. Last summer, in July, I decided to look into getting new bedroom furniture. I went to a few stores, and decided that I liked one particular set, but that the amount of money was beyond what I wanted to spend at that point. I hadn’t been back, or even really thought about going back, until I got a call from the saleswoman who talked to me in July last week. That’s right, six months after I was in the store, she called me to let me know that they were changing around their showroom, and that the king bed I was looking at would not fit in the new location, so they were replacing it with a Queen size and needed to sell the King at a deep discount immediately. I went in over the weekend, and walked out with almost a fifty percent discount on the entire set of furniture I wanted. Rest assured, when it is time for the new dining room table, I know what store and salesperson I will be going to first. It’s this kind of personal customer service that I find missing in most of my consumer type experiences these days. She even called me this morning, not because she had to, but because she wanted to make sure that my delivery experience went as smoothly as possible. So thanks Kelly, I really appreciate it. In case you live in Atlanta, and are looking for furniture, Kelly works at the Storehouse in Lenox Mall.
Leave a Reply
You must be logged in to post a comment.